How we collect, use, and protect your information when you use Postmate.
Last updated: 25 June 2026
Thank you for using Postmate ("we", "us", or "our"). Postmate is a social media post scheduling tool operated by Gladiolus Limited, using Postmate as an app brand/trading name. Postmate lets you schedule and publish content to the social media accounts you connect — Instagram is currently supported, TikTok support is being added, and we expect to support further platforms over time. This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our web app located at https://postmate.gladiolus.dev (the "Website") and the related Postmate services.
By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Service.
We collect the following personal information from you:
We use web cookies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us enhance your browsing experience, analyse trends, and improve our services.
We collect and use your personal data to operate the Service, including processing your orders and subscriptions, enabling scheduling and cross-posting functionality, sending confirmations, providing customer support, and keeping you updated about the status of your account and posts.
When you connect a social media account, you authorise Postmate to access it using OAuth access keys solely to schedule, publish, and manage the content you create through the Service. We do not use this access for any other purpose. You can disconnect a platform and revoke its access keys at any time, which stops further posting to that account.
Postmate currently supports Instagram, with TikTok support being added and further platforms expected over time. Your use of each connected platform through Postmate is also subject to that platform's own terms and privacy policy. For example, connecting an Instagram account is subject to Meta's Platform Terms and Instagram's Privacy Policy, and connecting a TikTok account is subject to TikTok's Developer Terms and TikTok's Privacy Policy. Please review the policies of the platforms you connect.
We do not share your personal data with any other parties except as required for order processing and social media posting functionality. This may include sharing the content and information necessary to publish on your behalf with the social media platforms you choose to post to (such as Instagram, and other platforms you connect), and with service providers who help us operate the Service (such as payment and hosting providers).
Postmate is not intended for children, and we do not knowingly collect any data from children.
Depending on your location, you may have rights over your personal data, including the right to access, correct, or delete it, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. You can also disconnect connected social media accounts at any time to stop further posting and revoke access keys.
We may update this Privacy Policy from time to time. Users will be notified of any material changes via email or through the Service.
If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:
Gladiolus Limited
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, England
Support: support@gladiolus.dev
Privacy: privacy@gladiolus.dev
We take the protection of your sensitive data seriously and have implemented the following security measure:
Encryption: Your social media OAuth access keys are encrypted using industry-standard encryption protocols both in transit and at rest.
While we implement this security measure to protect your sensitive information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.
By using Postmate, you consent to the terms of this Privacy Policy.